First off, we would like to tell you that we do not collect or store any payment information (e.g. credit/debit card details) as we use 3rd party payment processors who deal with this instead (for example PayPal/Stripe).
Information we collect when you are browsing the website
We and our web host collect information such as your IP address, web browser details (user agent), screen resolution, referral URL and more. This data is logged for the purpose of analytics and is not shared with 3rd parties unless we are required to do so by law.
The information we collect when you place an order
When you place an order, we collect and store information such as:
- The time and date you placed the order
- Your radio serial (which you provide)
- Your email ID (which is entered at the checkout)
- Your IP address (to help prevent fraudulent orders)
Why do we collect this information?
We collect this information to help us deliver your order and to prevent fraudulent orders being placed via the website.
Sharing your information with 3rd parties
We do not share your information with any 3rd parties, unless we are required to do so by a law.
Requesting a copy of the information we hold
Get in touch with us via email to request a copy of any information we hold about you: [email protected] and we will respond within 7 working days.
Requesting deletion of any information we hold about you
Get in touch with us via email to request any information we hold about you be deleted: suppo[email protected] and we will respond within 7 working days.
You can get in touch with any questions you may have via email or post:
Email: [email protected]
Post: Plasmatize Media LTD, Suite 2, Fortuna House, 88 Queen Street, Sheffield, South Yorkshire, S1 2FW.